Terms and Conditions

Description of Fraider

Fraider is a web app located at fraider.com, also as an application on iOS and Android, developed by SIZAR LLP (hereinafter collectively referred to as "Fraider", "we" and "us"). Each such website and mobile application is referred to in this Terms of Use as a "Site".

Purpose of Fraider

Fraider is a platform, which enables registered users (hereinafter “Members”) to find and book services provided by third party persons (hereinafter “Contractors”) and communicate with each other. Contractor’s services include but not exclude places for recreational activities, inventory booking or other services (hereinafter “Objects of Use”), one time or regular activity in different categories (hereinafter “Activity”) and access to special events and territories (hereinafter “Events”).

How to create a Fraider Account

You must be at least eighteen (18) or older to be a Member. When you register to become a Member, you will be asked to create an account profile that contains certain information about yourself. As you complete the registration process, you will be asked to attest: (1) that the information you provide about yourself is correct; (2) that in case the information changes, you will revise the information within your account profile to keep it correct; and (3) that you have read the Fraider Terms of Use and the Fraider Privacy Policy and agree to be bound by them.

Creatine a Fraider Account through Facebook or VK.COM

You may establish a Fraider account through Facebook or VK.COM. The information about yourself provided to Fraider through Facebook and VK.COM must be accurate, and you must keep it accurate in case it changes. If you register through Facebook or VK.COM, you consent to Fraider having access to information in your Facebook or VK.COM account profile. You also consent to Fraider using your Facebook and VK.COM account to send messages regarding your Fraider account.

Managing Your Fraider Account

You are responsible for all actions taken in the name of your account. If you know or suspect that your account has been hacked, notify Fraider immediately at [email protected] so that Fraider can shut your account down.

The Transaction between a Member and a Contractor

In order to facilitate the process of a Member and a Contractor coming to agreement on a transaction, Fraider has posted Member’s Terms and Contractor’s terms.

Terms of Payment

After a Member chose a service by a Contractor, provides all necessary payment information, activate "Pay” button after checking all information about an order including a short description, Fraider saves this information. All information about credit and debit cards is stored in different payment aggregators, such as Stripe, Alipay (only for China), PayU (only for India), Apple Pay and Google Wallet. Than Fraider debit the necessary amount form chosen by Member method of payment.

Services Fees

Fraider can bill services fees from Contractors and/or Members for using the service.

All used fees (including taxes) will be shown to Contractors and Members before reserving the service. Fraider reserves the right to change services fees at any time notifying Members and Contractors beforehand.

Members and/or Contractors hold the responsibility to pay all necessary fees. Services fees are collected and paid by Fraider Payments company in accordance with Terms of Payment. Unless stated otherwise, services fees are non-refundable.

Contractor’s Payment Terms

Contractor receives the payment for his services through direct transfer of funds to a bank account using Stripe, Alipay (only for China), PayU (only for India), Apple Pay and Google Wallet or to an PayPal account after Fraider receives a confirmation from the Contractor that contractor’s services have been concluded.

Safety Violations

In case you experience a safety concern as either a Member or a Contractor that you believe was caused by the other party to a transaction arranged through Fraider, please notify Fraider immediately at [email protected]сom. Fraider will investigate the incident, and may terminate the account of the Member or a Contractor whose conduct led to the safety concern.

Your Use of the Fraider Site

We grant you a license to use the Fraider site for the limited purpose of entering into peer-to-peer service transactions in good faith, according to the Fraider Terms of Use, as either a Member or a Contractor, or both. Your license is non-exclusive. You may not assign it or sublicense it. We may terminate it on the terms stated herein. You may not copy anything on the site or make any derivative works. In case you post any content on the site, you grant us a license to copy that content and make derivative works. We may also perform, display, and distribute the copies and derivative works. Our license from you is perpetual and world-wide.

In case you attempt to hack the Fraider site, post material that is illegal, or introduce elements that compromise the security of the site, we may terminate your account immediately and take other steps to recover our losses caused by your misconduct.

Changes to these Terms of Use

Fraider may change these Terms of Use at any time. When that happens, Fraider will mark the Terms of Use with the date on which they were most recently updated.

The Role of Fraider in Any Transaction

Fraider’s only role in any transaction between a Member and a Contractor is that of a facilitator and intermediary whose app has allowed the Member and Contractor to locate each other and work out the details of a service that meets their respective needs. Fraider has no responsibility for any party’s performance of its obligations in that transaction.

Your Feedback

You may send feedback about Fraider to [email protected]. You grant us a perpetual, world-wide, fully-paid license to copy, perform, and distribute that feedback, to create derivative works of the feedback, and to copy, perform, and distribute those derivative works.

Digital Millennium Copyright Act

If you believe that work residing or accessible on or through Fraider infringes a copyright, please send a notice of copyright infringement to Fraider’s Agent for Notice with the following information (your "Notice"):

  • Identification of the work or material that you claim has been infringed. If this material exists online, please provide a URL.
  • Identification of the material that is claimed to be infringing, including its location on Friader, with sufficient detail so that Fraider is capable of finding the material and verifying its existence (e.g., in most circumstances, we will need a URL).
  • Contact information, including your name, address, telephone number, and email address.
  • A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent or law.
  • A statement by you that the above information in your Notice is accurate and that, under penalty of perjury, you are the copyright owner or authorized to act on the copyright owner’s behalf.
  • A physical or electronic signature of the owner of the copyright that has been allegedly infringed, or a person authorized to act on behalf of the owner.

Dispute Resolution

Upon request by Members or Contractors, Fraider will assist in dispute resolution between the parties by offering up to two hours of non-binding mediation services. Both parties agree to participate reasonably in such dispute resolution process, which will typically be performed via e-mail or phone. In order to request dispute resolution by Fraider, send an e-mail to suppo[email protected].

Refund Policy

While most services are executed on time, occasionally Contractor plans change due to a number of unforeseen circumstances.

If your Contractor has communicated a change in their plans, allow up to a seven (7) day delay from your Contractor’s last update.

If your Contractor goes silent, contact [email protected] and we will do our best to get in contact with them. Please, remember our Community Guidelines during this time.

Abandoned services will be refunded after seven (7) days without communication from the Contractor.

Fraider’s Limited Roles; No Liability

Fraider’s only roles in the transaction between Members and Contractors are: (a) to connect Members with Contractors, to enable Members and Contractors to voluntarily enter into the transaction on terms of their own choosing; and (b) to provide limited dispute resolution services. Fraider shall not be responsible for any problems that may arise from the transaction, or for any loss, injury, or damage that either Members with Contractors may experience in connection with or arising out of the transaction.

Transaction Steps

Contractor sees a suggested reward for his services and шерук details of services.

Contractor agrees to pay any duties, VAT or other similar charges that may be owing for importing the item, subject to being reimbursed by a Member.

Contractor will be reimbursed the amount owing to Contractor for the services by direct deposit using Stripe, Alipay (only for China), PayU (only for India), Apple Pay and Google Wallet or to an PayPal account after Fraider receives a confirmation from the Contractor that contractor’s services have been concluded.

Dispute Resolution

Upon request by Members or Contractors, Fraider will assist in dispute resolution between the parties by offering up to two hours of non-binding mediation services. Both parties agree to participate reasonably in such dispute resolution process, which will typically be performed via e-mail or phone. In order to request dispute resolution by Fraider, send an e-mail to [email protected].

Dispute Resolution

How to Contact Fraider:

  • Emailing us at: [email protected];
  • SIZAR LLP LAS SUITE 5, PERCY STREET, P.C. W1T 1DG LONDON, UK
Last update: December 7th, 2017